Using Vision Insurance for Reimbursement
While we do not work directly with insurance providers, including VSP, we’re here to support you in submitting your claim successfully. To assist with this, we provide comprehensive, itemized receipts for all qualifying purchases.
Any insurance benefits or coverage amounts displayed during checkout are estimates and should not be considered guaranteed. These estimates are provided as a convenience to help you understand potential reimbursement amounts but may not reflect the exact amount your insurer will reimburse.
Steps for Submitting a Reimbursement Claim
Place Your Order: Shop for glasses, lenses, or contacts as usual. You can use any eligible promo codes at checkout, as our reimbursement process operates independently of discounts.
Save Your Itemized Receipt: The receipt will become available in your account once the order is marked as shipped.
Verify Claim Requirements with Your Insurer: Before filing a claim, check the specific requirements or forms needed by your insurer to ensure your receipt meets their criteria. Confirm if our website is considered eligible under your plan.
Submit the Claim: File your claim directly with your insurance provider, following their process for out-of-network reimbursements. This typically involves uploading or mailing your receipt along with any necessary forms.
We provide itemized receipts for all purchases. These receipts include transaction details such as:
Product descriptions (e.g., frames, lenses, or contact lenses)
Date of purchase
Pricing breakdown
These details align with what insurance providers typically require to process reimbursement claims. Retain receipts for both initial and replacement orders if applicable.
Additionally, insurance benefits displayed at checkout are approximations and may differ from the actual reimbursement amount provided by your insurer. Always verify your coverage details directly with your insurance provider.
Frequently Asked Questions
Can I use EyeMed Insurance for reimbursement?
If you are an EyeMed member, you can use your benefits by paying for your order upfront and submitting the itemized receipt to EyeMed for reimbursement. Before making a purchase, confirm with EyeMed whether your plan covers out-of-network purchases and what documentation is required for reimbursement.
Will my insurance cover the full amount of my purchase?
Coverage depends on your specific insurance plan. Kits.com cannot determine the exact reimbursement amount. Check your plan details with your insurer to understand your allowance, copays, and out-of-network reimbursement terms.
Can we connect you directly with you insurer to process reimbursement?
No, we do not interact directly with insurers. You are responsible for submitting your reimbursement claim to your insurance provider.
Are we an in-network provider for VSP?
No, we are an out-of-network provider. While insurance information cannot be entered directly at checkout, you can submit receipts to your insurance provider for reimbursement.
Can I use promo codes and submit claims for reimbursement?
Yes, promo codes can be applied during checkout. The final receipt will still contain all relevant details for reimbursement.
Does insurance cover all purchases from us?
Insurance coverage depends on your plan. Confirm with your provider whether items bought from us are eligible for reimbursement.
How can I submit claims for contact lens purchases?
Pay for your contact lenses upfront through us, then file a claim for reimbursement using the itemized receipt. Ensure it meets your insurer’s out-of-network requirements.
Do I need to submit the claim myself?
Yes, all claims must be filed directly by the customer with their insurer, using the provided receipt.
For additional assistance or specific questions about your plan, contact your insurance provider directly.