Policies for Exchanging or Upgrading Sunglasses
We offer flexible options for customers who wish to exchange or upgrade their sunglasses. Below are the key policies and procedures:
General Exchange and Return Policies
Exchanges are allowed within 30 days of receiving your order.
Customers can exchange sunglasses for a different frame, color, or lens configuration.
If you received non-prescription sunglasses but need prescription lenses, you can exchange them for a prescription-compatible frame.
Upgrading to Prescription Lenses
Non-prescription sunglasses can be upgraded to prescription lenses if the frame supports it.
Additional costs apply for prescription lenses
Customers must confirm their preferred color (e.g., brown or grey) when upgrading.
Frame Compatibility and Selection
Some frames, such as the KITS Blaze, are not compatible with prescription lenses. In such cases, customers must select a different frame.
Designer frames may incur additional costs compared to frames from the KITS Collection.
Cost Implications for Lens Upgrades
Price differences may apply when upgrading to prescription or polarized lenses. These costs will be confirmed during the exchange process.
By following these guidelines, customers can easily exchange or upgrade their sunglasses to meet their needs.