Contact lenses
Information you may need when ordering contact lenses online
18 articles
- Understanding Online Order Prices and Fees
- How to cancel your order
- How can I manage my order while waiting to provide an updated prescription?
- Placing an Order for Two Different Contact Lens Brands
- Made-To-Order Items
- What are toric contact lenses, and how do I determine and order lenses for astigmatism?
- Why are contact lenses delayed, and what are my options if my order is affected?
- What do I need to know about base curve (BC) and diameter (DIA) specifications in contact lens prescriptions?
- What information does a valid contact lens prescription need to include for ordering contact lenses?
- How are order cancellations and refunds handled for contact lens orders?
- How can I return contact lenses for a refund, store credit, or replacement?
- Do we offer trial or sample contact lenses?
- How can I switch or substitute my contact lens order to a different brand?
- What should I know about CYL and AXIS values in contact lens prescriptions?
- How do base curve (BC) and diameter (DIA) specifications affect contact lens orders, and how can discrepancies be resolved?
- Can I change the contact lens brand or parameters on my order?
- What should I do if my contact lens order is on hold due to a prescription issue or brand mismatch?
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